Full job descriptionJunior Field Service Engineer

UK Field-Based – Head Office located in Rushden | £28,000 + Company Vehicle | Permanent

Are you looking for a hands-on Engineer who enjoys getting out on the road, solving problems and working directly with customers?

Our client is looking for a Junior Field Service Engineer to join their growing UK service team. This is a fantastic opportunity for someone who wants to get into mechanical/electrical engineering who wants to build their career in a varied, customer-facing field service role.

You’ll be visiting customer sites across the UK and Ireland, working on specialist equipment used. No two days will necessarily be the same, with a mixture of preventative maintenance, fault finding, installations, repairs and customer training.

What will you be doing?

As a Junior Field Service Engineer, you’ll be responsible for:

*Carrying out planned preventative maintenance (PPM) and reactive breakdown repairs.
*Diagnosing and resolving mechanical and electrical faults.
*Installing, commissioning and setting up new equipment at customer sites.
*Providing customers with demonstrations and end-user training.
*Completing accurate service reports and documentation using an electronic job management system.
*Working closely with the internal Helpdesk and Customer Service teams to ensure customers receive excellent support.
*Building strong customer relationships and representing the business professionally on-site.
*Maintaining your company vehicle, tools, equipment and van stock.
*Taking part in ongoing technical training to continually develop your skills.
*Supporting team meetings, improvement projects and wider service initiatives.
*Identifying potential opportunities to support the wider commercial team where appropriate.
What our client is looking for?

*Good mechanical and electrical fault-finding and diagnostic skills.
*A practical, hands-on approach to problem solving.
*Excellent communication and customer service skills.
*Good IT skills and confidence using electronic systems.
*A full UK driving licence.
*Flexibility to travel extensively throughout the UK including occasional overnight stays.
Desirable experience

It would be great if you also have:

*Previous experience within field service, maintenance, engineering or technical support.
*An engineering qualification such as HNC/HND, NVQ Level 3 or equivalent.
*Experience working to ISO standards or within an accredited service environment.
*Experience working with laboratory, scientific, medical or specialist technical equipment.
What’s in it for you?

*£28,000 basic salary
*Company vehicle
*Company tools and equipment
*Full training and ongoing technical development
*A varied and interesting field-based role
*Supportive and collaborative working environment
*The opportunity to develop your engineering career
Apply today to find out more to discuss further with Gabriella Saunders at ACS Staffing Solutions!