Full job descriptionLife, Protection & Pensions Claims AdministratorMultiple roles available across contract and perm
Location - Bristol (6 days per month)

We are looking for experienced Claims Administrators / Claims Handlers to join a growing operational team supporting customers across a range of Life, Protection and Pension products.

The Role
You will be responsible for managing claims through the full end-to-end lifecycle, ensuring customers and beneficiaries receive an accurate, efficient and empathetic service.

Key responsibilities will include:

*Managing Life, Protection and Pension claims from initial notification through to assessment, settlement and closure.
*Reviewing policy information and claim documentation to establish eligibility.
*Obtaining and reviewing supporting evidence required to progress claims.
*Liaising sensitively and professionally with customers, beneficiaries, advisers, trustees and other third parties.
*Calculating and processing claim benefits in line with policy terms and procedures.
*Managing multiple claims and ensuring cases progress within agreed SLAs and quality standards.
*Maintaining accurate customer, policy and case records across administration and workflow systems.
What We’re Looking ForIdeally, you will have:

*Previous experience within Life & Pensions, Insurance, Protection, Investments or Financial Services.
*Claims administration or claims-handling experience would be highly advantageous.
*Strong administration skills with excellent attention to detail and accuracy.
*The ability to manage multiple cases and priorities within a deadline-driven environment.
*Strong written and verbal communication skills.
*Confidence dealing with customers sensitively, particularly during potentially difficult circumstances.
If you have the above experience please submit your CV immediately

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