Full job descriptionHousing Partner – Berkshire, Bracknell
Rate: £27.00 per hour
Contract: 3 month Ongoing temporary contract

Role Purpose As a Housing Partner, you will provide a proactive, face-to-face tenancy management service, building strong relationships with residents across your patch. You’ll play a vital role in ensuring tenancies are well managed, properties are maintained to a high standard, and customers receive the right support at key stages of their tenancy.

Key Responsibilities*Deliver a customer-focused tenancy management service, building positive relationships with new and existing residents.
*Support residents at key tenancy stages — viewings, sign-ups, tenancy audits, and end-of-tenancy visits.
*Manage tenancy-related matters such as succession, assignment, and mutual exchanges, ensuring compliance with legislation and policy.
*Assist the Housing Project Lead with letting new build properties and embedding new neighbourhoods.
*Take appropriate enforcement action where tenancy breaches occur, including legal proceedings for issues such as fraud, nuisance, and abandonment.
*Support colleagues to gain access for essential health and safety checks and compliance-related services.
*Conduct property inspections and tenancy audits, ensuring homes are safe, suitable, and meet standards; agree action plans where improvements are needed.
Requirements*Proven experience in tenancy management or housing officer roles within a local authority or housing association.
*Strong understanding of housing legislation, tenancy law, and enforcement processes.
*Must have a valid drivers license and access to a vehicle
*Excellent communication and problem-solving skills, with a focus on delivering outstanding customer service.
*Ability to manage a diverse workload and work independently in a hybrid environment.
*Driver required with own car

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.