Full job descriptionCredit Control Supervisor - London - £44,000
Venn Group’s specialist Finance recruitment team is recruiting for a Credit Control Supervisor on behalf of a leading private healthcare organisation based in Central London.
This permanent opportunity offers the chance to lead a high-performing credit control function, overseeing collections activity, supporting continuous improvement initiatives, and helping to minimise debt exposure across a large and complex organisation.
The Role
You will be responsible for:
*Supervising and supporting a team of 10+ Credit Controllers across multiple locations
*Ensuring prompt collection of outstanding debt in line with company credit terms and departmental KPIs
*Allocating workloads effectively and supporting the smooth management of shared inboxes, customer correspondence and incoming calls
*Providing guidance on escalated customer queries and complex debtor accounts
*Reviewing and approving credit notes, write-offs and other credit control processes in line with internal controls
*Working closely with Finance, Sales and operational teams to resolve outstanding ledger issues and improve cash collection performance
*Monitoring aged debt balances and supporting the production of regular performance and collections reports
*Assisting with cash collection forecasting and recovery planning
*Identifying opportunities to improve processes, controls and system utilisation
*Supporting the maintenance of team procedures, documentation and best practice standards
About You
*Proven experience within Credit Control, Accounts Receivable or Debt Recovery
*Previous experience supervising, mentoring or supporting a medium to large credit control team
*Strong knowledge of collections processes, aged debt management and customer account reconciliation
*Confident using Dynamics 365
*Experience of working within a large or multi-site organisation would be advantageous
Key Details
Salary: £44,000
Location: Central London (WC1)
Contract: Permanent
Start: ASAP
Why Consider This Role?
*Opportunity to step into a key supervisory position within a well-established and highly regarded healthcare organisation
*Join a supportive, collaborative and trusted finance team with a strong culture of development and knowledge sharing
*Clear internal career progression opportunities, with the chance to grow into more senior leadership positions as the team continues to expand
*Lead and develop a credit control team while remaining hands-on in driving collection performance and improving processes
*Competitive salary, excellent exposure to senior stakeholders and genuine long-term career prospects