Full job descriptionFindCore are thrilled to be assisting a growing financial services business with the recruitment of an Account Manager – Sales.
Permanent, Monday - Friday full-time position based in Birmingham.
The company specialises in helping customers with UK tax rebate claims, including work-related expenses such as mileage, tools and professional fees.
Salary
£28,000 basic + uncapped commission (Staff earning from up to £9000 per month) + Excellent Benefits & Growth Opportunities
Key Responsibilities
*Manage and develop relationships with new and existing customers.
*Speak with customers by telephone and understand their individual requirements.
*Guide customers through the company’s services and explain the process clearly.
*Follow up enquiries and identify opportunities to convert interested customers.
*Provide excellent customer service throughout the customer journey.
*Maintain regular contact with existing customers and build long-term relationships.
*Identify opportunities to introduce additional relevant services.
*Handle customer questions and resolve queries efficiently.
*Maintain accurate customer information and activity through Salesforce.
*Work towards individual and team-based customer service and sales targets.
*Work closely with colleagues to ensure customers receive a smooth and professional service.
Skills & Experience
*Previous experience within account management, sales or a similar customer role.
*Confident and comfortable speaking with customers over the telephone.
*Strong relationship-building and communication skills.
*Commercially minded with the ability to recognise sales opportunities.
*Customer-focused approach without relying on hard-selling techniques.
*Good organisation and ability to manage multiple customer enquiries.
*Experience using Salesforce or another CRM system would be beneficial.
*Positive, proactive and results-driven approach.
*Comfortable working within a target-driven environment.
What’s on Offer
*Uncapped commission.
*Permanent, full-time position.
*Birmingham-based role.
*Modern and fast-paced working environment.
*Opportunity to develop within a growing business.


Please apply