Full job descriptionJob Title - Event Planner
Department - Conference & Events
Contract Type - Full Time, Permanent
Rate of Pay - £14.13 per hour
Hours - 37.5 hours per week
Location - The Parkgate Hotel, Cardiff
ID - REQ6737
Overview

Join the ’Greatest Story in Hospitality’ by becoming one of our Conference & Events Hospitality Heroes based at The Parkgate Hotel, a luxury destination in the heart of Cardiff and just one of the fantastic opportunities we offer from ’Manor to Marina’.

We’re looking for a professional, organised and client-focused Event Planner to join our talented Events team. From the moment an event is confirmed through to its successful delivery, you will be the key point of contact for clients, ensuring every detail is planned to perfection and every experience exceeds expectations.

Whether it’s a high-profile corporate conference, gala dinner, awards ceremony or exclusive private event, you’ll work closely with clients and hotel departments to bring their vision to life whilst delivering the five-star service for which The Parkgate Hotel is renowned.
Our ideal hero will have

Experience in a sales, events, hospitality or guest-facing role

Excellent communication and relationship-building skills, both written and verbal

Strong organisational skills with the ability to manage multiple events simultaneously

Confidence using IT systems and maintaining accurate records

A passion for delivering exceptional customer experiences and creating memorable events

Knowledge of the hospitality, meetings and events industry would be advantageous

Experience within event sales, conference venues or hotels is desirable
Implementing our ’Yes, We Can’ philosophy, you will

Manage your own portfolio of events from handover through to completion

Build strong relationships with clients, providing advice and guidance throughout the planning process

Produce accurate and detailed event orders that clearly communicate client requirements across the hotel

Coordinate site visits, menu tastings, show rounds and pre-event meetings

Ensure all event documentation, contracts, deposits and health & safety requirements are completed accurately

Liaise with operational teams to ensure seamless event delivery

Meet and greet clients during their events, acting as their main point of contact

Maximise revenue opportunities through upselling hotel facilities and services

Conduct post-event follow-up, gather feedback and identify future business opportunities

Work collaboratively with colleagues across departments to deliver outstanding guest experiences
Be recognised and rewarded

As one of our Hospitality Heroes you will receive a host of Company benefits such as:

Access to career development training from day one

Discounts on food & beverage and hotel stays

Discounted leisure membership

Free GP virtual appointment service

24/7 wellbeing helpline

NEST pension scheme

Social Club

Staff appreciation events

Monthly and end-of-year awards
Grow with us

As a Celtic Collection employee, you will be able to say:

I am equipped, trained, and supported to do the best job I can

I am proud to be part of The Celtic Collection and would recommend it to others

I work in an inclusive, friendly, positive and constructive environment

I am encouraged to learn, grow and develop and to try new things in my role

I am thanked and recognised for the work I do, and my views and ideas are valued

I am crystal clear about our ambition, and I can contribute to it every day
Recruitment info

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, ***, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.