Full job descriptionRecruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Customer Service Advisor to work in their leading facility in Broxburn (Scotland).
For the successful Customer Service Advisor, our client is offering:
*£28.000 - £ 31,000 depending on experience
*Monday - Thursday 8:45 am-5 pm and Fridays 8:45 am- 4:30 pm
*May consider part-hybrid working for the right candidates
*Permanent
*Immediate start
*Modern office-based facilities.
*Ongoing training and future development
*25 days holiday + Bank Holidays, with the ability to buy and sell annual leave each year
*Private Medical Scheme
*Death in Service Company pension plan
*Company sick pay
*Health Care Scheme
*Cycle to work Scheme
The Role - Customer Service Advisor:
*Accepting incoming calls
*To provide administrative support to the CSC activities of the Service department.
*Liaise with customers to provide a consistently high level of customer service
*Raising quotes, estimates and invoices for chargeable work
*Responding to customer enquiries for breakdowns and servicing
*Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.
*Day-to-day administration
*Passing calls to the controllers
What our client is looking for in a Customer Service Advisor
*Customer Service Advisor: dealership experience is required - ESSENTIAL.
*Good written and verbal communication skills
*Good IT Skills- ESSENTIAL
*Must be able to work in a team environment.
*SAP or Salesforce Experience - DESIRABLE
Key Skills or Similar Job Titles as the Customer Service Advisor:
Service Advisor, Service Planner, Service Admin, Office Administrator, Office Admin, Administrator, Administration
The Customer Service Advisor position is Commutable From:
Scotland, Broxburn, Livingston, Cumbernauld, Edinburgh, West Lothian
For further information about this and other positions, please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.