Full job description Credit Controller - Maternity Cover - Bracknell - £28,000 - £35,000 per annum
About the Client
Our client is an established Business Services organisation offering an opportunity to join a collaborative and supportive finance team.
About the Job
This is a varied Credit Controller position offered on a maternity cover contract for up to 12 months. Working as part of the finance team, you will take responsibility for maintaining customer accounts, collecting outstanding debt and ensuring payments and account information are processed accurately.
Duties will include:
* Setting up new customer accounts and completing the appropriate credit checks.
* Maintaining accurate customer credit information and ensuring reviews are completed within the required timescales.
* Processing incoming payments, including bank receipts, cheques and card transactions.
* Reconciling and posting credit card receipts.
* Taking card payments from customers and accurately recording transactions within Sage.
* Raising customer invoices when required.
* Preparing and distributing monthly customer statements.
* Producing regular reports covering customers who have exceeded credit limits or had accounts placed on stop.
* Processing Direct Debit collections and reconciling these against bank records.
* Following up unsuccessful Direct Debit payments and arranging alternative collection methods.
* Proactively chasing outstanding balances and escalating overdue accounts through the appropriate recovery process.
* Investigating customer account queries and arranging credits where appropriate.
* Building positive relationships with customers and internal stakeholders to support effective debt collection.
About the Successful Applicant
You will have around 3 + years’ Credit Control experience, with strong communication, organisation and negotiation skills. You will be comfortable managing competing deadlines, resolving account queries and taking ownership of your workload. Good knowledge of Microsoft Excel, Word and accounting systems is required
What You Will Receive in Return
You will work within a supportive team environment where collaboration, responsibility and strong customer relationships are valued.