Senior Cloud Engineer
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Added before 3 Days
- England,London,City of London
- Full Time, Permanent
- £45,000 - £50,000 per annum
Job Description:
Full job descriptionSenior Cloud Engineer
Location: London - office based with occasional travel to client sites
Salary: Up to £50,000
Environment: Managed IT Services / MSP
The Role
We’re looking for an experienced Senior Cloud Engineer to join a small, technically focused Managed IT Services provider supporting a range of growing businesses.
This is a hands-on senior position covering cloud systems, infrastructure, networking and security, with responsibility for more complex technical work and escalations.
You’ll work across firewalls, security incidents, Active Directory, Group Policy, Intune/MDM and networking, while also supporting client projects and helping improve their overall IT environments.
This isn’t purely a support role. You’ll be expected to take ownership of complex technical issues, build strong client relationships and confidently recommend solutions based on customers’ technical and commercial requirements.
Key Responsibilities
*Provide senior-level support across client cloud, infrastructure and security environments.
*Act as an escalation point for complex firewall, networking and security issues.
*Investigate security breaches and perform root cause analysis.
*Configure, manage and update firewalls and routers.
*Create and manage Group Policies (GPOs) within Active Directory environments.
*Configure and manage Microsoft Intune and other MDM platforms.
*Create and configure VLANs and support wider network changes.
*Support Microsoft 365 environments, including Conditional Access and SharePoint.
*Create scripts to improve cloud deployment and reporting, primarily within SharePoint.
*Take ownership of complex technical escalations through to resolution.
*Deliver client projects on time and within budget.
*Build trusted relationships with customers and provide clear technical recommendations.
*Explain technical solutions clearly to both technical and non-technical stakeholders.
*Maintain accurate security, network and infrastructure documentation.
*Coordinate with external suppliers and other technical teams where required.
What We’re Looking For
*Strong knowledge of firewalls, ideally FortiGate.
*Experience investigating security incidents and carrying out root cause analysis.
*Strong Active Directory and Group Policy creation and management experience.
*Good Microsoft Intune / MDM configuration and deployment experience.
*Experience creating and configuring VLANs.
*Strong networking knowledge covering firewalls, routers and network troubleshooting.
*Microsoft 365 experience, including Conditional Access and SharePoint.
*Strong Windows hardware and infrastructure troubleshooting experience.
*Experience working across a variety of technologies within a support environment.
*MSP or outsourced IT experience would be highly beneficial.
*Ability to independently own complex technical issues and projects.
*Strong customer-facing and communication skills.
*Relevant technical certifications or evidence of continued professional development.
*Power BI knowledge would be advantageous.
What’s on Offer
*Salary up to £50,000.
*Exposure to a broad range of cloud, infrastructure, networking and security technologies.
*Opportunity to take ownership of complex technical work and client environments.
*Autonomy to improve and develop technical solutions.
*Opportunity to develop skills across new and emerging technologies.
*Genuine progression opportunities within a small, technically focused business.
*Flexible benefits package including options around childcare and medical cover.
Working Pattern
The role is office based and works 40 hours per week, with core hours of 09:00-17:30. There is a four-week rota covering an 08:00 start and Saturday emergency support for a small number of key clients. Occasional travel to customer sites will also be required.
Location: London - office based with occasional travel to client sites
Salary: Up to £50,000
Environment: Managed IT Services / MSP
The Role
We’re looking for an experienced Senior Cloud Engineer to join a small, technically focused Managed IT Services provider supporting a range of growing businesses.
This is a hands-on senior position covering cloud systems, infrastructure, networking and security, with responsibility for more complex technical work and escalations.
You’ll work across firewalls, security incidents, Active Directory, Group Policy, Intune/MDM and networking, while also supporting client projects and helping improve their overall IT environments.
This isn’t purely a support role. You’ll be expected to take ownership of complex technical issues, build strong client relationships and confidently recommend solutions based on customers’ technical and commercial requirements.
Key Responsibilities
*Provide senior-level support across client cloud, infrastructure and security environments.
*Act as an escalation point for complex firewall, networking and security issues.
*Investigate security breaches and perform root cause analysis.
*Configure, manage and update firewalls and routers.
*Create and manage Group Policies (GPOs) within Active Directory environments.
*Configure and manage Microsoft Intune and other MDM platforms.
*Create and configure VLANs and support wider network changes.
*Support Microsoft 365 environments, including Conditional Access and SharePoint.
*Create scripts to improve cloud deployment and reporting, primarily within SharePoint.
*Take ownership of complex technical escalations through to resolution.
*Deliver client projects on time and within budget.
*Build trusted relationships with customers and provide clear technical recommendations.
*Explain technical solutions clearly to both technical and non-technical stakeholders.
*Maintain accurate security, network and infrastructure documentation.
*Coordinate with external suppliers and other technical teams where required.
What We’re Looking For
*Strong knowledge of firewalls, ideally FortiGate.
*Experience investigating security incidents and carrying out root cause analysis.
*Strong Active Directory and Group Policy creation and management experience.
*Good Microsoft Intune / MDM configuration and deployment experience.
*Experience creating and configuring VLANs.
*Strong networking knowledge covering firewalls, routers and network troubleshooting.
*Microsoft 365 experience, including Conditional Access and SharePoint.
*Strong Windows hardware and infrastructure troubleshooting experience.
*Experience working across a variety of technologies within a support environment.
*MSP or outsourced IT experience would be highly beneficial.
*Ability to independently own complex technical issues and projects.
*Strong customer-facing and communication skills.
*Relevant technical certifications or evidence of continued professional development.
*Power BI knowledge would be advantageous.
What’s on Offer
*Salary up to £50,000.
*Exposure to a broad range of cloud, infrastructure, networking and security technologies.
*Opportunity to take ownership of complex technical work and client environments.
*Autonomy to improve and develop technical solutions.
*Opportunity to develop skills across new and emerging technologies.
*Genuine progression opportunities within a small, technically focused business.
*Flexible benefits package including options around childcare and medical cover.
Working Pattern
The role is office based and works 40 hours per week, with core hours of 09:00-17:30. There is a four-week rota covering an 08:00 start and Saturday emergency support for a small number of key clients. Occasional travel to customer sites will also be required.
Job number 4145481
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