Full job descriptionBusiness Support Officer
*Job Type: Temporary, Part-time (Office Based)
*Location: Northern General Hospital, S5 7AU
*Duration: Up to 3 months
*Pay: £13.74 per hour PAYE
*Working Hours: 22.20 hours per week
*Working Pattern: Wednesday & Thursday 8:45am to 5:15pm | Friday 8:45am to 4:45pm
Sheffield City Council are recruiting for a Business Support Officer to join their ACW Business Support Team based at Northern General Hospital. The team provides essential administrative and operational support to a range of services, including Hospital Social Work, Hospital First Contact, Hospital Out of Hours and the Intermediate Stroke Team.
Day-to-day of the role:
*Process referrals using LiquidLogic Adults, Connect and SystmOne systems (full training provided).
*Handle telephone enquiries via Storm and hospital phone systems.
*Liaise with service users, relatives, social workers, therapists, GPs and healthcare professionals.
*Monitor and action emails received through SCC and NHS Trust inboxes.
*Update inpatient information on hospital systems and LiquidLogic Adults.
*Maintain referral trackers and team rotas using Excel.
*Complete official documentation, including HA1 and OPG forms.
*Manage incoming and outgoing post.
*Attend meetings and take accurate minutes.
*Provide general administrative support to managers and team members.
Required Skills & Qualifications:
*Previous administration experience within a busy office environment.
*Excellent communication and customer service skills.
*Strong organisational skills and attention to detail.
*Good knowledge of Microsoft 365, particularly Teams, Excel and Outlook.
*Ability to work independently and use initiative, as well as work effectively within a team.
*Confident communicating with a wide range of health and social care professionals.
*Experience of social care or NHS systems would be advantageous but is not essential.
If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.