Full job descriptionBusiness Support Officer
*Job Type: Temporary, Full-time (Office Based)
*Location: Sheffield, South Yorkshire, S5 7AU
*Duration: Up to 3 months
*Pay: £13.74 per hour PAYE
*Working Hours: 37 hours per week, Monday to Friday
Sheffield City Council are recruiting for a Business Support Officer to join their Home First Community Team. The team supports vulnerable adults following hospital discharge, helping them remain independent at home. You will provide essential administrative and operational support to managers, assessors and planners, ensuring the smooth delivery of the service.
Day-to-day of the role:
*Process referrals via LiquidLogic Adults and Call Confirm Live (full training provided).
*Manage queries through the Microsoft Teams CallQ system.
*Communicate with service users, relatives, social workers, therapists, GPs and other healthcare professionals.
*Prepare, maintain and process service user packs.
*Scan and upload documentation to LAS.
*Manage incoming and outgoing post.
*Provide PPE supplies to frontline staff.
*Maintain stocks of operational forms and documentation.
*Support managers with ad hoc administrative tasks, including printing and posting letters.
Required Skills & Qualifications:
*Previous administration experience in a busy office environment.
*Excellent communication and customer service skills.
*Strong organisational skills with the ability to prioritise workloads.
*Good working knowledge of Microsoft 365, particularly Teams, Word and Excel.
*Ability to work independently and as part of a team.
*High level of accuracy and attention to detail.
*Experience within health or social care administration would be advantageous but is not essential.
If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.