Full job descriptionRole Overview
We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction.
Key Responsibilities
*Installing and servicing vehicle CCTV systems.
*Working with vehicle tracking and telematics equipment.
*Fault-finding on electrical and electronic systems.
*Installing sensors, cameras, and associated vehicle safety technology.
*Modifying existing installations to customer specifications.
*Attending customer sites to diagnose and rectify equipment failures.
*Completing service reports and maintaining accurate records.
*Ensure compliance with relevant industry regulations, company policies, and procedures.
*Complete all service documentation and administrative tasks accurately and on time.
*Deliver outstanding customer service and act as a professional representative of the business.
*Build and maintain positive customer relationships.
*Maintain a professional appearance and conduct at all times.
*Effectively manage workload, demonstrating excellent timekeeping, punctuality, and organisational skills.
Skills & Experience
*Experience in a field service, installation, or engineering role.
*Strong fault-finding and problem-solving skills.
*Ability to work independently and manage priorities effectively.
*Excellent communication and customer service skills.
*Professional, proactive, and self-motivated approach.
*Full UK driving licence.
What We’re Looking For
A self-motivated engineer who enjoys solving technical problems, takes pride in delivering high-quality work, and is committed to providing an exceptional customer experience while working independently in the field.