Full job descriptionThe Rewards and Benefits on Offer:
*A full-time and permanent role from day 1!
*A competitive basic salary
*Company pension contributions
*Holiday entitlement
*A secure and long-term career opportunity
*The chance to work for a bespoke services business
Mtrec’s new client opportunity:
MTrec Recruitment are proudly representing our industry-leading client in their search for an experienced administrative assistant. The role will be working Monday to Friday, with potential for part-time work for the right person.
If you meet the person specification below, apply now for an immediate response!
The Job you will do:
*Process customer orders accurately and efficiently.
*Ensure all customer and order information is recorded correctly.
*Maintain and update order records, databases and internal systems.
*Generate reports and retrieve information when requested.
*Prepare spreadsheets, reports and other business documents.
*Organise and maintain digital and physical filing systems.
*Complete data-entry tasks with a high level of accuracy.
*Respond to customer enquiries regarding orders and returns.
*Process customer returns and update relevant records.
*Assist with online marketplace administration.
*Order office supplies and maintain appropriate stock levels.
*Answer telephone calls and respond to emails professionally.
*Support management and other departments with general administrative duties.
*Prioritise workloads to ensure deadlines are met.
*Maintain confidentiality when handling company and customer information.
About you:
*Previous experience in an administration or office-support role
*Excellent working knowledge of Microsoft Excel, including formulas, spreadsheets and data management.
*Proficiency in Microsoft Office, including Word, Outlook and Excel.
*Experience using OrderWise would be beneficial.
*Strong organisational and time-management skills.
*Excellent written, verbal and telephone communication skills.
*High attention to detail and accuracy.
*Ability to manage multiple tasks and meet deadlines.
*Confident dealing with customer enquiries and returns.
*Ability to work both independently and as part of a team.