Full job descriptionReed Business Support are recruiting on behalf of our valued client based in Aylesford for a Customer Service Advisor position. This is an excellent opportunity for a motivated individual who enjoys helping customers and delivering outstanding service in a fast-paced environment.
As the appointed Customer Service Advisor, you will be the first point of contact for customers, ensuring enquiries are handled professionally and efficiently.
About the Role:*Responding to customer enquiries via phone and email
*Processing customer orders and requests
*Updating customer information on internal systems
*Resolving basic customer queries and complaints
*Liaising with internal departments to ensure excellent service delivery
*Maintaining accurate records and documentation
About You:*Previous customer service experience is desirable
*Excellent communication and interpersonal skills
*Strong attention to detail
*Good IT skills, including Microsoft Office
*Positive and professional attitude
*Ability to work effectively within a team
Salary & Working Pattern:£25,000 per annum
Full-time, Monday to Friday
Benefits:*25 days annual leave plus bank holidays
*Company pension scheme
*Employee assistance programme
*Career development opportunities
*Free onsite parking
*Supportive team environment
If you are interested in this Customer Service Advisor opportunity, please apply today. Reed Business Support look forward to assisting you with the next step in your career.