Full job descriptionClient Host / Assistant Business Centre Manager
Locations: Theale & BasingstokeFull-Time | Monday to Friday

Are you a polished, customer-focused professional with experience in serviced offices, business centres, hospitality, reception, or flexible workspaces? We are looking for two enthusiastic and proactive individuals to join thriving business centres in Theale and Basingstoke, helping to create an exceptional experience for customers and visitors alike.

This is a fantastic opportunity for someone who enjoys a varied role that combines front-of-house excellence, customer engagement, community building, sales support, and business centre operations.


The Role
As the face of the business centre, you’ll be responsible for delivering a first-class customer experience while supporting the day-to-day running of the site. You’ll build strong relationships with occupiers, coordinate customer events, assist with viewings, and ensure the workspace is presented to the highest standards.
Key Responsibilities
Deliver a professional and welcoming front-of-house experience for visitors, customers, and guests
Manage incoming calls, enquiries, mail, deliveries, and access control
Support customer onboarding and ensure a seamless move-in experience
Build strong relationships with customers and enhance the overall customer journey
Organise networking events and engagement activities within the business centre
Conduct viewings and support sales activity to maximise occupancy
Assist with social media content and community communications
Manage meeting room bookings and maintain communal areas to a high standard
Support facilities, cleaning, maintenance, and contractor management
Deputise for the Business Centre Manager when required

What We’re Looking For
*Previous experience within serviced offices, flexible workspace, business centres, hospitality, hotels, corporate reception, customer service or property environments
*Strong relationship-building and communication skills
*A proactive and positive approach to customer service
*Commercial awareness and confidence supporting sales activities
*Excellent organisation and multitasking abilities
*Good IT skills, including Microsoft 365
*Professional presentation and a can-do attitude
*Full driving licence preferred
What’s on Offer?
Opportunity to join a growing and customer-focused organisation
A varied and engaging role where no two days are the same
Collaborative and supportive team environment
Career development opportunities within the flexible workspace sector
If you thrive in a customer-centric environment and enjoy building vibrant workplace communities, we’d love to hear from you.
Apply now to be considered for opportunities in either Theale or Basingstoke.
Equality & Inclusion
Morgan Spencer is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity or circumstance.
Confidentiality & GDPR
All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.
Morgan Spencer Limited, registered in England & Wales No: 4254114.