Full job descriptionDepartment Manager | Cardiff | Up to £36,000 + Uncapped Commission

We’re looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Cardiff.

This is not a traditional retail management role. You’ll be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales. If you’re a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you.

You’ll be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same. This role is perfect for someone from a telecoms, direct sales, premium retail, furniture, recruitment, or other highly target-driven sales background.
The Role
*Lead, motivate, and develop a sales-focused team
*Drive sales performance and consistently exceed store targets and KPIs
*Lead from the front by actively traffic stopping and engaging customers
*Convert passing footfall into sales through confident and consultative selling
*Create a high-energy sales culture focused on results and customer engagement
*Coach the team on closing techniques, objection handling, upselling, and cross-selling
*Maximise revenue through product upgrades, add-ons, and multiple-item purchases
*Monitor performance and ensure sales opportunities are never missed
*Deliver an exceptional customer experience while achieving commercial objectives

About You
*Proven experience as a Department Manager, Retail Manager, Store Manager, or Sales Manager within a target-driven environment
*Strong track record of achieving and exceeding sales targets
*Comfortable approaching customers and generating conversations from scratch
*Experience managing teams in a fast-paced sales environment
*Natural leader with a confident, outgoing, and engaging personality
*Resilient, competitive, and highly motivated by results
*Strong coaching ability with a passion for developing high-performing sales teams
*Commercially aware and driven by commission, targets, and success

Ideal Backgrounds

We would particularly like to hear from candidates with experience in:
*Telecoms sales
*Direct sales
*Premium or luxury retail
*Furniture sales
*Recruitment
*Kiosk retail environments
*Commission-based sales roles

Package
*Basic salary up to £36,000
*Uncapped commission structure
*Excellent earning potential
*Ongoing training and development
*Career progression opportunities within a growing luxury retail business

This is an exciting opportunity for a hands-on Manager who thrives on customer interaction, loves leading from the front, and enjoys the challenge of turning footfall into revenue. If you have a big personality, a passion for sales, and the drive to exceed targets, apply today.


BH37484