Full job descriptionCRM Executive | Fashion Retail | London | Up to £35k


We’re working with a well-known British fashion retailer that is growing its CRM team and looking to hire a CRM Executive in London.


This is a great opportunity for someone with 1 to 2 years’ experience in CRM or email marketing and a genuine passion for retail.


The role will involve:
*Briefing, building, sending and reporting on email campaigns
*Supporting the development of the email plan using campaign and channel insight
*Working with key stakeholders to keep email messaging in line with the trading and marketing calendar
*Planning and running tests to improve engagement and revenue
*Identifying segmentation opportunities and building targeted audiences to increase retention and customer value
*Making sure email best practice is followed across all devices and templates
*Evaluating campaign performance and recommending improvements to newsletters and the wider email strategy
*Supporting weekly and monthly reporting, including weekly competitor analysis
We’re particularly interested in candidates with experience from retail, ideally fashion or beauty, though wider retail backgrounds will be considered.


You’ll need hands-on experience building emails and automations in an email platform (Ometria would be a bonus), as well as strong communication skills, commercial awareness and a problem-solving mindset.


We’re looking for someone who is passionate about CRM and keen to bring new ideas to the team. This role is moving quickly, so candidates on one month’s notice or less are preferred.


Salary: Up to £35k
Location: London (hybrid, 3 days a week in the office)


Find out more and apply via the link below.