Full job descriptionHead Housekeeper - Lancaster (Permanent, Full-Time)
£33,280 per annum
Delivering Exceptional Housekeeping Standards
A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in Lancaster on a permanent, full-time basis.
The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.
This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.
Role Overview
The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.
Key Responsibilities
*Lead, manage, and inspire the housekeeping team to meet high service standards.
*Build and maintain strong working relationships with hotel management and staff.
*Conduct regular room and floor inspections to ensure consistent quality.
*Monitor site budgets and contribute to cost efficiency.
*Report weekly performance updates to the Operations Manager.
*Oversee recruitment, training, and development of the on-site team.
*Ensure team members are trained, productive, and supported through coaching and mentoring.
*Maintain full compliance with health, safety, and company policies.
*Promote professionalism, reliability, and a positive team culture.
Candidate Profile
*Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
*Strong leadership skills with a track record of developing and motivating teams.
*Excellent communication abilities, both written and verbal.
*Confident using IT systems for scheduling, reporting, and team management.
*Skilled in delivering training and maintaining health and safety standards.
*Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
Salary & Benefits
*£33,280 per annum.
*Permanent, full-time position.
*40 hours per week.
*Private medical insurance, including cover for pre-existing conditions.
*Early wage access available.
*5.6 weeks’ holiday (pro rata based on hours worked).
*Comprehensive training and ongoing development.
*Career progression opportunities.
*Discounts with major retailers.
*Access to confidential mental health and wellbeing support.
*Workplace pension scheme (eligibility applies).
*Life insurance after qualifying period.
Apply Now
This is a fantastic opportunity for a skilled housekeeping professional to step into a permanent leadership role and drive standards at a well-established hospitality site in Lancaster.
Applicants should be passionate about service quality, team success, and operational excellence.