Full job descriptionAn established and growing organisation is seeking a proactive
and detail-oriented Processing Coordinator to join its central
operations team. This varied role will play an important part in
supporting customers throughout their journey, coordinating
administrative processes and ensuring a high level of service is
maintained.

Key Responsibilities:

* Process and manage customer requests and orders accurately and
efficiently
* Prepare and issue quotations and other customer documentation
* Provide customers with timely updates regarding orders and
deliveries
* Liaise with external partners and internal teams to help ensure
smooth fulfilment
* Support the wider team with administrative and customer-related
tasks
* Provide general product and service information to customers
over the phone
* Handle customer queries and aftersales issues, resolving them
promptly where possible
* Maintain accurate records and ensure internal systems are kept
up to date
* Assist with general coordination and administrative duties as
required

Candidate Requirements:

* Previous experience in a customer service, administration or
processing-based role
* Strong organisational skills with excellent attention to detail
* Confident telephone manner and strong communication skills
* Good geographical awareness and the ability to coordinate
activities effectively
* Ability to work both independently and as part of a team
* Good IT skills, including experience using internal systems or
databases
* A proactive and positive approach with a strong work ethic
* Ability to manage multiple priorities in a busy environment

This role offers the opportunity to join a collaborative and
fast-paced organisation, ideal for someone who enjoys delivering
excellent customer service while managing a varied workload.

Please apply via the advert or contact John at Eclectic
Recruitment for more information.

We endeavour to reply to every candidate, every time, but if you
haven’t heard back within 10 days, please understand that you
have unfortunately been unsuccessful for this position, or the
position has been filled. Please call the office or send an email
to discuss other potential opportunities.