Full job descriptionFamily Hub Information & Administration Assistant
Location: Bolton Council, Great Lever Family Hub, Leonard Street, Bolton, Lancashire, BL3 3AP

Pay Rate: £13.74 per hour PAYE

Temporary Contract (2 - 3 Months)
Bolton Council is seeking a highly organised and motivated Family Hub Information & Administration Assistant to join the team at Great Lever Family Hub on a full-time temporary basis for the next 2 - 3 months.
This is an excellent opportunity for an experienced administrator who is passionate about providing outstanding customer service and supporting children, families, and professionals within a busy Family Hub environment.
Day-to-day of the role:
*Providing administrative support to the Family Hub team.
*Acting as a first point of contact for visitors, families, and partner agencies.
*Processing information accurately using internal databases and systems.
*Managing appointments, records, and confidential documentation.
*Answering telephone and email enquiries in a professional manner.
*Supporting the delivery of services by maintaining accurate records and reports.
*Ensuring all data is handled in line with confidentiality and GDPR requirements.
*Assisting with general office duties and day-to-day administration tasks.
Required Skills and Qualifications:
*A valid Enhanced DBS Certificate registered on the Update Service.
*Previous administrative experience within a busy office environment.
*Strong communication and interpersonal skills.
*Excellent organisational skills with the ability to manage multiple tasks.
*Strong IT skills and confidence using databases, Microsoft Office applications, and internal systems.
*The ability to work effectively both independently and as part of a team.
*Good attention to detail and accuracy when handling information.
Benefits:
To apply for this Family Hub Information & Administration Assistant position, please send your cv to