Full job descriptionRent Recovery Officer
Salary: £16.06 p/h
Contract: Temporary 10 weeks (Project assist)
Location: Coventry
Working Hours: Shifts Mon to Fri, 9-5pm
Our client are seeking an experienced Rent Recovery Officer to support the team during a large-scale project.


Rent Recovery Officer duties include:
*To provide advice and assistance to customers on all areas related to income collection and recovery.
*Proactively contact customers to resolve debt issues and negotiate repayment arrangements.
*Ensure efficient and effective collection of charges including court and enforcement referrals.
*Assess affordability and refer customers to appropriate support services.
*Provide advice on tenancy breaches, housing law and welfare reform.
*Complete court administration requirements and support case progression.
Rent Recovery Officer person specification:
*Previous experience in income collection or debt management is essential due to the nature of the project and immediate requirement.
*Good understanding of housing law and county court processes.
*Knowledge of arrears collection best practice and legal issues.
*Excellent customer communication skills.
Apply today: Apply today and a Reed representative will guide you through the next steps of your application.
Interview process: Reed registration. Client onsite interview