Full job descriptionHousing Resolutions Officer
Wembley Based Local Authority | Office based role
£21.41 PAYE per hour | £28.19 Umbrella per hour
Immediate Start | Ongoing Temporary Assignment
A Wembley-based Local Authority is seeking an experienced Housing Resolutions Officer to support homeless households in temporary accommodation and help secure suitable settled housing solutions.
Key Duties
*Providing housing options advice and move-on support to households in temporary accommodation.
*Assisting residents to access private rented, intermediate, and social housing.
*Undertaking accommodation suitability reviews and fear of violence investigations.
*Making accommodation offers in line with homelessness legislation and the Suitability Order.
*Issuing temporary accommodation offer and suitability letters.
*Resolving tenancy support issues and complaints with accommodation providers and partner services.
*Supporting tenancy audits and tenancy sustainment activities.
Essential Requirements
*Experience using NEC Housing, CRM, and Locata.
*Strong knowledge of homelessness legislation, housing options, and suitability assessments.
*Experience working with vulnerable residents and complex housing cases.
*Excellent communication and IT skills.
*Ability to manage a busy caseload in a fast-paced environment.
Additional Information
*Immediate start.
*Ongoing temporary assignment.
*A clear Basic DBS is required.
This opportunity would suit an experienced Housing Options, Homelessness, or Temporary Accommodation professional available to start at short notice.