Full job descriptionEmergency Housing Officer
Wembley Based Local Authority | Hybrid Working
£21.41 PAYE per hour | £28.19 Umbrella per hour
Immediate Start | Ongoing Temporary Assignment
A Wembley-based Local Authority is seeking an experienced Emergency Housing Officer to support the day-to-day delivery of emergency accommodation services for households in urgent housing need.
Key Duties
*Arranging and managing emergency accommodation placements.
*Verifying occupancy of emergency accommodation units.
*Managing household moves and cancellations to maximise the use of available accommodation.
*Creating placements, setting up rent accounts, opening/closing bookings, and creating properties on NEC.
*Working closely with Housing Benefits to maximise benefit take-up for residents in emergency accommodation.
*Building and maintaining strong relationships with landlords and accommodation providers.
*Processing landlord invoices accurately and in line with council procedures.
*Ensuring tenancy and licence documentation is completed correctly and in accordance with housing legislation.
Essential Requirements
*Extensive experience using:
*NEC Housing (placements, rent accounts, bookings, and property creation)
*CRM
*Locata

*Strong knowledge of:
*Section 188 Licence Agreements
*Section 193 Licence Agreements
*Non-Secure Tenancies
*Homelessness and housing legislation

*Excellent IT and Microsoft Office skills.
*Strong written and verbal communication skills.
*Experience supporting vulnerable residents with empathy and professionalism.
*Ability to work effectively in a fast-paced environment and manage competing priorities.
Additional Information
*Hybrid working available.
*Immediate start.
*Ongoing temporary booking.
*A clear Basic DBS is required.
This role would suit an experienced homelessness or temporary accommodation professional with a strong background in emergency housing placements and housing systems.