Full job descriptionRole: IT Support Technician
Location: Whitefield, Manchester - (site based moving to 4 days a week on site)
Salary: £32,000 to £34,000
A well-established manufacturing business is looking to recruit an experienced IT Support Technician to join its growing IT team.
This is an excellent opportunity for a proactive and customer-focused IT professional with at least 2 years’ experience, gained within a manufacturing or industrial environment.
What will you be doing?
The successful candidate will:
*Deliver 1st and 2nd line IT support to office, warehouse, factory and remote users.
*Install, configure, maintain and troubleshoot desktops, laptops, printers, scanners, IP phones and mobile devices.
*Take ownership of helpdesk tickets, ensuring issues are resolved efficiently and to a high standard.
*Support the delivery of key IT projects across the business.
What are we looking for?
*Minimum 2 years’ IT support experience.
*Windows 11.
*Microsoft Intune, Azure and Microsoft 365.
*Active Directory, Group Policy, DHCP and DNS.
*Network infrastructure including switches, VLANs, Wi-Fi and VPNs.
*iOS and Android device management.
*VoIP telephony systems.
*Experience with ManageEngine ServiceDesk Plus or a similar ITSM/helpdesk platform.
Desirable Skills
*HCL Notes/Domino.
*Windows Server 2019 and later
*Endpoint security deployment and management.
*VMware and Hyper-V.
*MacOS.
*Linux.
The role is predominantly site-based across two Greater Manchester locations in Whitefield and Oldham, so a full UK driving licence and access to a vehicle are essential.
This role would suit someone who enjoys a varied, hands-on IT environment, thrives on solving technical challenges, and is keen to play a key role in supporting a busy, fast-paced business.


Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.