Full job descriptionLocal Authority Housing Service Manager, Northamptonshire
Pay rate £40 per hour
Contract role, Local Authority Housing

Pertemps are recruiting for an experienced Local Authority Housing Service Manager in Northamptonshire.
This is a Local Authority based role, so you will need to have significant experience of working at this level in a Local Authority Housing team.
*This is a senior leadership position within Housing Management, focused on driving service improvement, strengthening accountability and leading transformational change across housing services.
*Working closely with the Head of Housing Management, the postholder will provide visible leadership across tenancy management, income collection, estate services, tenant engagement and housing support.
*The role is responsible for improving operational performance, embedding a culture of continuous improvement and ensuring residents remain at the centre of service delivery.
Key priorities include:
*Leading and developing high-performing teams.
*Driving accountability, ownership and a positive service culture.
*Delivering measurable improvements in performance, customer satisfaction and resident outcomes. Using data, customer feedback and quality assurance information to identify and address service issues.
*Supporting the Council’s housing transformation programme.
*Ensuring compliance with housing legislation, consumer standards and regulatory requirements. Supporting inspection readiness and regulatory assurance activities.
*Working collaboratively with elected Members and internal stakeholders to deliver strategic housing objectives.
*The successful candidate will be expected to quickly assess service performance, identify opportunities for improvement and implement effective solutions that deliver tangible outcomes. Overall, the role is a critical part of strengthening Housing Management by improving performance, driving service excellence, ensuring regulatory compliance and helping deliver safe, sustainable and resident-focused housing services.

This is an agency post and Pertemps can offer you:-
*A Dedicated consultant who has access to all roles across the UK and is available for you to speak to
*An easy registration process (all done online)
*Referral schemes and incentives
*Ongoing compliance managed for you
*Prompt and reliable payroll and lots more.
Please contact Graham Leatham on or email for more information.
We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.