Full job descriptionSupply Chain Executive (Hybrid, 2 days office, 3 days WFH)
Location: Aldershot area (No sponsorship is offered)

About the Role
We are looking for an organised and detail-oriented Supply Chain Executive to join our clients aerospace team for a full-time 2 year contract..This position supports the end-to-end management of customer orders for a range of sensor and electronics products, working with OEM customers across Europe and other global markets. You’ll be part of a small, collaborative team responsible for ensuring orders are processed accurately, shipments are coordinated efficiently, and customers receive excellent service throughout the order lifecycle.
This is a varied role that would suit someone with experience in supply chain, order processing or logistics coordination.
Experience using SAP would be highly advantageous.
Key Responsibilities
Order Management and Supply Chain
*Create and process customer sales orders.
*Issue delivery notes, proforma invoices, and final invoices.
*Maintain and update customer order books.
*Raise purchase orders with manufacturing sites.
*Provide customers with calibration and test documentation.
*Ensure accurate sales realisation and shipment processing.
Logistics & Shipping Coordination
*Arrange and coordinate domestic and international shipments.
*Liaise with manufacturing facilities regarding deliveries.
*Create Advance Shipping Notices (ASNs).
*Prepare shipping and export documentation.
*Help minimise logistics costs through shipment consolidation where possible.
Customer Service
*Provide support to customers via email, telephone, and Microsoft Teams.
*Respond to customer queries and resolve invoice-related issues.
*Build strong working relationships with customers and internal stakeholders.
Issue Resolution
*Raise Customer Discrepancy Reports (CDRs).
*Manage Return Material Authorisations (RMAs).
*Support the resolution of supply chain and order-related issues.
Administration
*Assist with updating procedures and work instructions.
*Support general departmental administration activities.
*Contribute to process improvements and team initiatives.
What We’re Looking For
Essential
*Previous experience in a supply chain, logistics or order management role.
*Strong written and verbal English communication skills.
*Excellent organisation and time management skills.
*Ability to manage multiple priorities and work to deadlines.
*High level of accuracy and attention to detail.
*Ability to work independently as well as part of a small team.
Desirable
*Experience using SAP.
*Experience within manufacturing, aerospace, engineering, electronics, or industrial sectors desirable.
Key Performance Measures
Success in this role will be measured through:
*High levels of customer satisfaction.
*Accurate and timely order processing.
*On-time invoice and shipping documentation completion.
*Strong data accuracy and integrity.
*Compliance with company processes and procedures.
*Effective teamwork and collaboration.
Ideal Background
This role would suit candidates with experience as:
*Supply Chain Coordinator
*Customer Service Executive
*Sales Order Processor
*Logistics Coordinator
*Supply Chain Administrator
*Operations Coordinator
*Export Administrator
*Customer Operations Executive