Full job description

Data Analyst (Contract)London | Inside IR35This is an opportunity to join a high-profile customer analytics transformation programme within a leading agency environment. The project combines hands-on Tableau dashboard development with customer insight, CRM measurement, and test-and-learn analytics, offering the chance to influence how customer performance is measured and reported across a major international account.The CompanyThey are a well-established data and marketing consultancy delivering customer analytics, CRM, and insight solutions for globally recognised consumer brands. Their teams work closely with clients to improve customer understanding, drive better decision-making, and embed data-led strategies across organisations. Due to a growing portfolio of transformation projects, they are looking for an experienced contractor to support a critical reporting workstream.The Role and Deliverables*Build and enhance Tableau dashboards within a Snowflake environment, supporting customer and CRM reporting requirements.
*Develop reporting solutions from wireframes and existing requirements, ensuring dashboards are scalable, user-friendly, and aligned to business objectives.
*Migrate and recreate reporting assets from existing frameworks and global teams into Tableau.
*Deliver dashboards focused on customer acquisition, retention, basket value, lifecycle performance, engagement, campaign effectiveness, and test measurement.
*Support the measurement of experimentation programmes, including incremental performance, conversion impact, and customer behaviour outcomes.
*Establish clear documentation, governance standards, and reporting best practice to ensure long-term usability and consistency.
Your Skills & Experience*Strong experience building Tableau dashboards from scratch and translating wireframes into production-ready reporting solutions.
*Hands-on expertise working with Snowflake and SQL to source, transform, and visualise complex datasets.
*Experience analysing customer, CRM, loyalty, or marketing performance data within B2C environments.
*Strong understanding of customer lifecycle analytics, segmentation, churn, retention, purchasing behaviour, and customer journey performance.
*Knowledge of test-and-learn methodologies, control groups, experiment design, and performance measurement.
*Ability to translate data into actionable insights and recommendations for both technical and non-technical stakeholders.
*Experience working in consultancy or agency environments, with the ability to move between projects and industries confidently.
*Proactive approach, strong critical thinking skills, and a track record of taking ownership of deliverables from discovery through to implementation.
How to ApplyIf you have a strong background in Tableau, Snowflake, SQL, and customer analytics, and are looking for a contract role where you can take ownership of a major reporting transformation project, please apply today.