Full job description


Night time Team Leader
SERVICE: Family Assessment Centre
LOCATION: Malvern, Worcestershire
REPORTING TO: Registered Manager
Salary £35,000 FTE (pro rata to circa £29,797 for 31.5 hours per week)
Shifts 12 hour night shifts 20:00-08:00


About Us
Located in a beautiful rural setting near Malvern, Worcestershire, our client’s residential Family Assessment Centre provides a warm, therapeutic environment accommodating up to eight families. They specialise in supporting parents-including those who are care-experienced-to build positive parenting skills, process past trauma, and safely keep families together whenever possible.


The Role
As a Team Leader, you will guide and mentor Family Support Workers (FSWs) while working directly with families to deliver structured assessment plans. You will model positive parenting, offer real-time coaching, lead shift handovers, and adopt a therapeutic PACE approach (Playfulness, Acceptance, Curiosity, Empathy) to promote child safety and family wellbeing.


Key Responsibilities
*Supervise, mentor, and coach Family Support Workers on shift.
*Act as Key Worker to develop, implement, and monitor individual Family Assessment Plans.
*Observe, record, and evaluate parent-child interactions and parental motivation.
*Teach and model practical parenting skills (e.g., routines, feeding, safety, behaviour management).
*Lead group and individual parenting sessions using trauma-informed principles.
*Maintain clear, accurate, and evidence-based records on digital database systems.
*Collaborate effectively with Social Workers, health visitors, and external professionals.
*Ensure safeguarding standards and Ofsted regulatory requirements are met at all times.


WHAT WE ARE LOOKING FOR


Qualifications & Training
*NVQ Level 3 in Children and Young People’s Workforce (or equivalent/willingness to achieve within probation).
*GCSE English (Grade D/4 or above equivalent) desirable


Experience & Knowledge
*Experience working directly with vulnerable children and families.
*Experience in mentoring, coaching, or supervising team members.
*Strong understanding of child development, safeguarding practices, and factors impacting parenting (e.g., domestic abuse, mental health)


Skills & Attributes
*Excellent written/verbal communication and IT reporting skills.
*Empathetic, non-judgemental, and skilled in de-escalating challenging situations.


Requirements
*Willingness to work shifts (nights, weekends, bank holidays, and sleep-ins) on a rota basis.
*Valid UK driving licence


What our client offers:
*Comprehensive induction and ongoing training
*Professional development opportunities
*A supportive and inclusive team culture
*Company pension
*Private medical insurance
*Sick pay
*Free on-site parking
*Meaningful work that makes a genuine difference


Randstad Care acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Care is an equal opportunities employer and decisions are made on merits alone.
Did you know that Randstad Care have been awarded a place on the National Clinical Staffing Framework for the NHS? This means we will be able to bring you more opportunities within nursing & midwifery and clinical staffing.