Full job descriptionLocation: Totnes
Salary: £23k-£26k
Job Type: Full-time, Permanent
Hours: Monday to Friday, 9:00am - 5:00pm
The Opportunity
An established and busy law firm is seeking a highly organised Conveyancing Assistant to support a busy Fee Earner within its Conveyancing department. This is an excellent opportunity for an experienced administrator looking to develop a career within the legal sector, or for someone with previous law firm experience seeking their next challenge.
You will play a key role in ensuring the smooth running of residential property transactions by providing comprehensive administrative and client support.
Key Responsibilities
*Managing new client enquiries via telephone, email and in person
*Opening new files and carrying out client onboarding procedures, including ID verification checks
*Ensuring all client documentation is accurately recorded and maintained within the case management system
*Arranging appointments and meetings for clients with the appropriate Fee Earner
*Raising payments, issuing invoices and assisting with the allocation of client funds to matters
*Monitoring and reviewing reports within the case management system and taking appropriate action
*Assisting with file management and file closure procedures in line with regulatory and company requirements
*Providing day-to-day administrative support to the Conveyancing team
*Maintaining high levels of client service and professionalism at all times
*Supporting colleagues to ensure matters progress efficiently and deadlines are met
About You
To be successful in this role, you will have:
*A minimum of 3 years’ administration experience
*Excellent organisational skills with strong attention to detail
*Confident written and verbal communication skills
*Strong IT skills and the ability to learn new systems quickly
*Good time management skills with the ability to prioritise a busy workload
*A proactive and positive approach to problem-solving
*The ability to work both independently and as part of a team
*Experience working within a law firm or legal environment would be advantageous but is not essential
*Previous experience using a case management system would be beneficial
Benefits
*Company pension scheme
*Employee discount scheme
*Free annual flu vaccinations
*Health and wellbeing programme
*Supportive and friendly working environment
*Opportunity to gain valuable experience within a successful legal practice
If you are an organised administrator with excellent attention to detail and a passion for delivering outstanding client service, we would love to hear from you.