Full job descriptionWarehouse Operative & Stock Controller

Location: Thatcham
Salary: £26,000 per annum
Hours: Monday to Friday, 8:30am – 5:00pm
Holiday: 25 days annual leave
An established business based in Thatcham is seeking a proactive and organised Warehouse Operative & Stock Controller to join their team.
This is a varied role combining warehouse operations, goods in and goods out, stock control, returns processing, and customer support. The successful candidate will help ensure stock is accurately managed, customer returns are processed efficiently, and orders are dispatched on time.
Key Responsibilities
*Manage goods in and goods out activities, ensuring all deliveries and dispatches are processed accurately.
*Process customer returns, including inspecting products and arranging replacements where required.
*Pick, pack and dispatch orders and spare parts efficiently and accurately.
*Maintain accurate stock records and update inventory movements within the company system.
*Carry out regular stock counts and reconcile stock discrepancies.
*Assess returned products and determine whether they should be returned to stock, used for spare parts, or disposed of appropriately.
*Maintain a well-organised warehouse and stock storage area.
*Support customers and retailers with enquiries via email and occasional telephone calls.
*Assist with inventory reviews and stock management projects.
Requirements
*Previous experience within a warehouse, stores, stock control, logistics, or goods in/out environment.
*Strong organisational skills and excellent attention to detail.
*Good IT skills and confidence using warehouse or stock management systems.
*Ability to work independently and manage priorities effectively.
*Strong communication and customer service skills.
*A hands-on approach with a willingness to support all warehouse functions.
*Physically capable of lifting and moving boxed products when required.
Desirable Skills
*Experience using SAP or a similar stock control system.
*Previous returns processing experience.
*Experience within a distribution, manufacturing, or logistics environment.
*Mechanical aptitude or practical problem-solving skills.
Development Opportunities
Full training will be provided, with opportunities to expand responsibilities and develop further skills within the business over time.