Full job descriptionAssistant Transport Manager - Supply Chain & Logistics - Croydon - Up to £50,000

About the Company

Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas.

This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service.

The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills.

Assistant Transport Manager - The Details
*Salary of £50,000 per annum
*Full-time, permanent position
*Monday to Friday, 43 hours per week
*Early morning start at 4:30am
*Based in Croydon
*Opportunity to lead and develop a large driver team
*Key role within a busy and growing transport operation
*Opportunity to make a significant contribution to operational performance and service delivery
Assistant Transport Manager - Requirements
*Previous experience in a busy transport environment, including the management of a large driver team
*Proven experience managing drivers within a time-critical, multi-drop delivery operation
*Experience within fresh produce, food distribution or another time-sensitive delivery environment would be advantageous
*Strong leadership skills, with the ability to motivate, manage and develop a team of drivers
*Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines
*Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs
*Ability to remain calm, professional and diplomatic when managing challenging situations
*Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management
*Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment
*A proactive approach, with the ability to work independently and take ownership of daily operations
*A strong understanding of driver compliance, health and safety requirements and operational procedures
*IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems
*Experience using route management, vehicle tracking or driver monitoring systems such as Samsara
*Good knowledge of Central London and the surrounding delivery areas
*Full, clean UK driving licence
Assistant Transport Manager - Responsibilities
*Support the Transport Manager with the day-to-day management of the driver operation
*Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers
*Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly
*Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly
*Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently
*Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner
*Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary
*Manage driver investigations and performance-related matters, ensuring issues are handled fairly and consistently
*Support driver recruitment, conduct interviews and coordinate the induction of new drivers
*Ensure all drivers comply with operational procedures, company standards, health and safety requirements and relevant regulations
*Manage driver uniform requirements, including ordering, stock control, allocation and maintaining appropriate standards
*Oversee driver holiday requests and ensure sufficient cover is maintained to meet operational requirements
*Monitor driver and route performance, identifying opportunities to improve productivity, efficiency and service levels
*Work closely with the Transport Administration team to support effective route planning, driver allocation and daily operations
*Liaise with the Driver Trainer to arrange training and inductions for new drivers, as well as refresher training for existing team members
*Work collaboratively with Customer Service, HR, Sales and other departments to resolve driver, route and delivery-related matters
*Use operational data and systems, including vehicle tracking and driver monitoring technology, to review performance and identify areas for improvement
*Manage driver phones and associated systems, ensuring devices are maintained, updated, correctly allocated and operational, including FFO, Android and Samsara facial recognition requirements
*Liaise with the Fleet Manager regarding vehicle cleanliness, servicing, defects and other fleet-related issues
About Us

Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy