Full job descriptionRole: Senior Support Worker - Complex Care
Location: Midlands
Hours: Full Time
Salary: Competitive Salary + Overtime Available
What will you be doing?*Providing high-quality, person-centred support to young people with complex care needs within community-based residential settings.
*Supporting teenagers and young adults living in single occupancy placements with staffing ratios ranging from 2:1 to 4:1.
*Promoting independence, wellbeing, positive outcomes and life skills development.
*Building and maintaining positive relationships with young people, families and external professionals.
*Following and implementing support plans, risk assessments and positive behaviour support strategies.
*Supporting young people through challenging situations and periods of crisis using de-escalation techniques.
*Carrying out approved physical intervention practices where necessary and appropriate.
*Maintaining accurate records, incident reports and daily documentation.
*Acting as a positive role model and supporting less experienced team members.
*Attending handovers, team meetings and training to ensure best practice is maintained.
Experience/qualifications required:*Previous experience supporting young people or adults with complex care needs.
*Experience working with behaviours that challenge, emotional and behavioural difficulties, autism, learning disabilities and/or mental health needs.
*Strong understanding of safeguarding procedures and person-centred care practices.
*Experience using de-escalation and behaviour management techniques.
*Ability to remain calm, resilient and professional in high-pressure situations.
*Excellent communication, organisational and report-writing skills.
*Flexibility to work shifts, weekends and sleep-ins as required.
*NVQ/QCF Level 3 in Health & Social Care (or equivalent) desirable.
*Physical Intervention, PMVA or MAPA training desirable.
*Full UK Driving Licence desirable.
Benefits*Competitive salary package.
*Enhanced overtime opportunities available.
*Comprehensive induction programme and ongoing training.
*Clear career progression opportunities within a growing organisation.
*Supportive and experienced management team.
*Employee wellbeing initiatives and support services.
*Company pension scheme.
*Generous annual leave entitlement.
*Opportunity to make a genuine difference to the lives of vulnerable young people.
*Work within a specialist complex care service with excellent professional development opportunities.