Full job description

Job Title: Therapeutic Support Worker
Contract Type: Permanent
Start date: From 4th January 2027
Salary: £31302.62 per annum
Working Hours: Full Time - 37.5 per week
Working Pattern: 7 days a week 0700 till 2200
Location: Primary location Hardwick House Middlesbrough, TS1 5AZ, Secondary location The Beacon Catterick Garrison, DL9 3AU
The candidate will be required to work at both locations supporting designated customers.


If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don’t meet all the essential criteria on the job description.


Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.


The difference you will make as a Therapeutic Support Worker
You will be working from one of our veterans supported services working collaboratively as part of a team to deliver an high-quality, person-centred service, providing practical and emotional support through asset-based and trauma informed approaches. You will be supporting two services, one in Catterick North Yorkshire and one in Middlesbrough so being able to drive between these locations are essential. This role combines day to day operational care and support duties with the provision of specialist, evidence-based input within an agreed area of expertise. You will apply specialist knowledge to enhance outcomes for customers, contribute to high standards of practice, and support the development of the wider staff team.
’Specialist knowledge’ may relate to a range of customer need areas, including psychology, substance misuse, forensic backgrounds, or other relevant specialisms. The post holder will provide specialist therapeutic input to customers and offer advice, guidance and case support to colleagues, alongside undertaking general care and support tasks in line with service requirements.