Full job description

An exciting opportunity has arisen for an experienced and proactive Administrator to join a well-established professional services organisation in Norwich. This 12-month fixed-term position has been created to provide additional support to a busy Business Support team and assist with maternity cover arrangements.
This role would suit an organised and detail-oriented individual who enjoys providing high-quality administrative support, delivering excellent customer service, and working in a collaborative team environment.
Key Responsibilities
*Managing incoming and outgoing post, including sorting, filing, and distribution.
*Diary and calendar management.
*Handling incoming telephone calls and directing enquiries appropriately.
*Welcoming clients and visitors when required.
*Supporting the organisation and coordination of meetings.
*Acting as a central point of contact for general enquiries.
*Maintaining and updating client records and databases.
*Assisting with Anti-Money Laundering (AML) administration and compliance processes.
*Processing documentation and ensuring accurate electronic and physical filing.
*Supporting the administration of client accounts and internal reporting.
*Assisting with large-scale mailings and communications.
*Drafting, proofreading, and distributing correspondence via post and email.
*Processing client payments and invoicing documentation.
*Providing administrative support to senior stakeholders and wider teams as required.
*Supporting the smooth day-to-day operation of the business.
About You
The successful candidate will demonstrate:
*Previous experience in an administrative or business support role.
*Excellent organisational and time management skills.
*Strong attention to detail and a high degree of accuracy.
*Outstanding written and verbal communication skills.
*A friendly, professional, and customer-focused approach.
*The ability to prioritise workload and manage multiple tasks effectively.
*Strong problem-solving abilities and a proactive mindset.
*Confidence using Microsoft Office applications and learning new systems.
*The ability to work independently and collaboratively within a team.
Previous experience within a professional services environment would be advantageous but is not essential.
What’s on Offer?
*Competitive salary.
*Comprehensive benefits package.
*Opportunity to work for a highly regarded professional services organisation.
*Supportive and collaborative team environment.
*Valuable experience within a professional office setting.
Interested?
Please call Michelle Topley on or email your CV to . Alternatively apply online.