Full job descriptionCommercial Support Assistant

Sittingbourne

£30-35,000 plus benefits

We’re looking for an organised and proactive Commercial Support
Assistant to join a busy team within a growing business. This
varied role will provide essential administrative and operational
support across commercial activities, logistics, procurement and
general site operations.

Working closely with the Commercial Manager and wider team,
you’ll help ensure orders are processed efficiently, records are
accurate, deliveries are coordinated and day-to-day operations
run smoothly.

Key Responsibilities:

* Process orders, prepare quotations and maintain accurate
ERP/CRM records.
* Coordinate shipments, imports and customs documentation,
liaising with suppliers and freight forwarders.
* Place packaging orders, monitor stock levels and manage
supplier quotations.
* Check delivery notes and shipping documentation, maintain
rebate records and support month-end stocktaking and reporting.
* Assist with customer and supplier communications, pricing
updates and product data management.
* Order site supplies and coordinate maintenance and servicing
requirements.
* Maintain databases, trackers and shared records, supporting
general administration and process improvements.

About You:

* Previous experience in a commercial administration, sales
support or operations support role.
* Strong organisational skills and excellent attention to detail.
* Confident communicating with suppliers, customers and internal
teams.
* Good IT skills, particularly Microsoft Office, with experience
using ERP or CRM systems advantageous.
* A proactive approach, with the ability to manage multiple
priorities and meet deadlines.

This is an excellent opportunity for someone who enjoys a varied,
hands-on support role and wants to make a real contribution to
the smooth running of a commercial operation.