Full job descriptionFindCore are delighted to be recruiting on behalf of an established and successful business for a Sales Support Administrator to join a varied role across sales, purchasing and customer support.
Permanent, full-time position based in Wellington.
Salary
£28,000 – £33,000 + additional benefits
This is a varied sales support and administration role focused on processing customer orders, maintaining accurate records and supporting the wider sales, purchasing and customer service functions.
Key Responsibilities
*Receive and process customer sales orders by telephone and email.
*Enter orders accurately onto internal systems and ensure all required information is complete.
*Coordinate with colleagues across purchasing, accounts and stores to ensure smooth order fulfilment.
*Answer incoming customer calls and respond to enquiries professionally.
*Monitor inventory levels and support stock management.
*Raise and process purchase orders.
*Liaise with suppliers to support stock replenishment and resolve discrepancies.
*Check purchase invoices against purchase orders.
*Maintain accurate customer and sales records within the CRM system.
*Liaise with UK and overseas customers where required.
*Support courier and delivery-related enquiries.
*Assist with warranty claims and supplier documentation.
*Welcome visitors to the business and provide general administrative support.
*Maintain accurate paperwork, records and internal documentation.
Requirements
*Previous experience within sales administration, sales support, order processing or purchasing administration.
*Strong organisational skills with the ability to prioritise and manage multiple tasks.
*Excellent attention to detail and accuracy.
*Confident communicating with customers, suppliers and internal teams.
*Strong written and verbal communication skills.
*Good problem-solving and analytical ability.
*Experience using Microsoft Office, particularly Excel.
*Experience with CRM, ERP or order-processing systems would be advantageous.
*Sage experience would be beneficial but is not essential.
*Comfortable working independently while contributing to a wider team.
*Previous sales or purchasing order-processing experience would be highly advantageous.
Benefits
*£28,000 – £33,000 salary.
*Permanent, full-time position.
*Company pension.
*Free on-site parking.
*Full systems training.
*Varied role across sales, purchasing and customer support.
*Opportunity to develop within an established business.
Please apply.