Technical Support Officer
  • England,East of England,Bedfordshire
  • Full Time, Temporary
  • £23.38 per hour
Job Description:
Full job descriptionPositive Employment is currently recruiting for a Technical Support Officer for our client, a local government organisation based in Central Bedfordshire.


The successful post holder will have:
-An enhanced DBS
-Experience working within a local authority housing service.
-Knowledge of Disabled Facilities Grant legislation.
-Experience of housing adaptation works.
-Knowledge of procurement and contractor payment processes.
-Understanding of safeguarding and data protection requirements.
-Familiarity with Northgate, Civica, Academy or other local authority housing systems.


This role is a contract position with an initial contract of 1 year, with the possibility to extend. Hybrid working is available.


Housing Grants and Financial Assessment
*Understanding of Disabled Facilities Grants (DFG), discretionary grants and other housing assistance grants.
*Ability to interpret and apply the Housing Assistance Policy.
*Experience of means testing and assessing financial eligibility.
*Understanding of grant approval processes and funding limits.
*Knowledge of payment procedures and financial records management.




Duties and Responsibilities but not limited to:
-Liaise with contractors, surveyors and occupational therapists.
-Maintain audit trails for grant funding.
-Explain technical related grant-related information clearly to residents and vulnerable residents.
-Write up letters, emails, case updates and decision notifications.
-Use of case management systems, databases and Microsoft Office applications.
-Maintaining accurate electronic care records.
-Process application forms, approval documentation, invoices and payment requests, and supporting evidence.


Personal Requirements:
The ideal candidate would typically have experience in one or more of:
*Disabled Facilities Grants administration.
*Housing adaptations services.
*Private sector housing.
*Housing assistance grants.
*Local authority technical or housing support roles.
*Property maintenance administration.


Pay: £23.38 per day


Working Hours: 9:00am – 5:00pm, Monday to Friday.


Please note this role is within the scope of IR35, and pay will be via an umbrella company.
Job number 4275462
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