Full job descriptionBaltic Recruitment are delighted to be supporting a leading global manufacturing business with their search for an experienced IT Analyst to play a key role in the launch of a brand-new production facility.
This is an exciting opportunity to join the business at a pivotal stage, supporting the implementation, development and ongoing maintenance of critical IT systems and infrastructure within a modern manufacturing environment.
The successful candidate will initially undertake a period of training at the company’s existing site in Solihull, expected to last approximately 2-4 weeks. Following this, the role will involve a period of home working while preparations continue for the launch of the new production facility in Stoke-on-Trent. Once the plant is operational, the position will be based on-site in Stoke-on-Trent full time.


Overall Purpose:
*Responsible and accountable for IT Operations in the plant at Stock-on-Trent.
Key Duties:
*Coordinates, maintains and supports on-site applications and system infrastructure, including Production Control Systems (SAP, PCS, QDB, QDC, PVS) and associated operating systems/software in the JIS/Non-JIS environment.
*Acts as a key player in IT as part of the IT Support teams.
*Implements, rolls-out and manages IT systems and software packages.
*Ensure availability and consistency of all local data in alignment with data owners.
*Provides expertise for overall JIS/Non-JIS technical processes and network, desktop, printer, handheld technologies, server and telecommunication services, as well as IT solutions across functional areas.
*Maintains IT-documentation of diagrams, configurations and procedures.
*Implement and enforce IT security, including access controls, firewalls, and data encryption, while ensuring adherence to industry standards and compliance with relevant regulations.
*Monitor and maintain the organization’s IT infrastructure, including servers, networks, and cloud services, to ensure optimal performance and reliability.
*Lives the standard incident support process, especially for JIS and production critical issues, in close collaboration with Functional Process Experts and IT teams and local support teams.
*Diagnose, perform fault finding and trouble-shooting of all network, application and core systems infrastructure to ensure an appropriate coverage of IT services. Escalate complex problems when necessary.
*Takes part in IT projects, not limited to cross functional and regional scope.
*Manages IT assets. Ensure data quality of IT assets in asset register(s).
*Flexibility and willingness to work on-call based on on-call roster if required.
Key Duties:
*Experience supporting IT infrastructure, business applications, and end-user technologies.
*Strong troubleshooting skills across networks, Windows environments, and enterprise systems.
*Knowledge of cybersecurity and IT operational best practices.
*Experience in manufacturing, automotive, or production environments is an advantage.
*A proactive, customer-focused mindset and strong communication skills.
*Ability to work independently while collaborating with global teams.
The Package:
*£40,000 per annun.
*Healthcare Cash Plan - via Simplyhealth Level 3 currently.
*Holidays - 27 days.
*Pension employer contribution - 6%.
*Working hours - 37 hours per week.