Full job descriptionOperations – Import Customs Clearance CoordinatorIn this position you will be required to assist in the efficient and effective keying of import customs entries, supporting post clearance activity in line with HMRC/internal requirements and subsequent admin on accounts. To gain and maintain a high level of knowledge and standard within our industry. Develop effective relationships with customers, service providers & other Hillebrand Gori offices and agents to meet the customers’ needs. Additional duties and requirements relating to customs clearance activity may be applicable to meet business needs.
General responsibilities include:
*Accurate input of order data via various in house and HMRC associated systems
*General administration
*Assisting colleagues in maintaining effectiveness of Customs data entry
*Dealing with telephone and email queries
*Customs import declarations covering movements for Excise cargo, adjacent products and occasional general cargo
*Ensure HMRC regulations and processes are upheld, alongside our internal code of conduct and compliance regulations
*Monitoring of guarantees and closure of associated documents alongside HMRC and clients
*Analyze and assist with solving operational problems and provide guidance to customers and colleagues as and when required
Additional responsibilities include:
*The above duties are not an exhaustive list. The job holder may be required to undertake additional duties as the needs of the business dictate.
Key contacts include:
*Internal staff
*Suppliers
*Customers
Working hours are:
*Mon-Fri 09:00 – 17:30 (60 Min Lunch Break) may be requested as and when to work an earlier / later shift to cover holidays and workloads
*Cover out of office hours callout when required
*Additional hours as and when required
Competencies for the role include:
Technical skills:
*Knowledge of GB Import customs clearance formalities and associated computer systems
*Knowledge on the CDS (Customs Declaration System), HMRC system
Personal skills:
*Excellent planning and organisational skills
*Excellent communication skills
*Self-motivated and able to work without supervision
*Experienced team player
*Able to work under pressure
*Enthusiastic and driven to achieve targets and objectives
*Excellent customer service skills
Language skills:
*Excellent verbal & written English
Computer skills:
*General computer skills, inc. Excel
Education/qualifications:
*Good standard of general education
Professional experience/skills:
*Experience in Excise clearance requirements
*Experience in import customs formalities.