Full job descriptionClark James Recruitment are working with a highly professional Financial Services business based in East Kent.
Due to further expansion within the business our client is looking to appoint a Business Support Administrator to join the business.
Company
*A long-established and professional firm of Independent Financial Advisers, we are recognised as one of the UK’s leading Financial Services businesses.
*We specialise in offering tailored wealth management advice to individuals, professionals, and businesses.
*Guided by our core ethical principles, we prioritise integrity and professionalism in all that we do.
*At the heart of our business is a commitment to our clients’ best interests, ensuring they have peace of mind knowing that their financial future is more secure and prosperous through our guidance.
*We offer full training, a welcoming and supportive team, and an exciting opportunity to grow in a rewarding industry.
*If you’re a proactive, detail-oriented person who loves variety and you’re ready to take your skills to the next level by joining a dynamic, fun environment in a fulfilling role with great development opportunities, we’d love you to be part of our team!
Role
*We are seeking a full-time Business Support Administrator to join our busy and dynamic Head Office Team.
*As our Business Support Administrator, you’ll play a key role in supporting the smooth operation of our business while working closely with various teams to keep everything running efficiently
*In this role, you’ll play a key part in supporting the day-to-day operations of the company, overseeing the administration of new business, managing documentation and record-keeping, coordinating reports, handling internal communications, assisting in process improvements and providing outstanding client service.
*Your proactive involvement will ensure we meet the needs of both our clients and financial advisers, delivering seamless support at every stage.
*As a key member of our talented team, you will work in an open, collaborative environment, taking on a responsible and engaging role at the core of our company.
*Streamlining new business.
*Reconciling payments.
*Building relationships with providers: Work closely with our product providers to resolve any payment or new business issues and foster strong working relationships.
*Supporting the adviser team.
*Database management.
*Handling enquiries.
*Client engagement.
*Maintaining files.
*Social media updates.
*Team collaboration.
Candidate
*Passionate, enthusiastic and detail-oriented, always ensuring details are accurate.
*Excellent people skills – adaptable and agile – a great communicator.
*Persistent with a strong focus on seeing tasks through to completion.
*Quick to learn and eager to understand new processes and grow your skills.
*Proven experience in office administration.
*Strong organisational skills with the ability to identify and prioritise tasks to meet deadlines.
*Proficient in Microsoft Word and Excel.
*Experience in accurately maintaining databases and spreadsheets.
Experience
*No previous experience within Financial Services required as full training and support is provided, a strong background in Administration is essential.
Package
*Basic salary £29,000, rising to £30,000 after probation.
*Yearly salary reviews.
*35 hour week
*Pension
*Medical and PHI.
*Annual leave entitlement
*Full training
*Opportunity to progress with industry recognised professional qualifications.