Full job description G MASS are working with a leading Lloyd’s Managing Agency to appoint an Operations Assistant into their Syndicate Operations team. The role sits within a busy operational function supporting Underwriters day to day, covering risk entry, data quality checks, and the handling of signing and claims messages.

This is a good opportunity for someone early in their Lloyd’s market career to build broad exposure across risk processing, underwriting support, and the wider London Market, while working towards a recognised industry qualification.

Please note this role is based in London.


Responsibilities:


*Enter risk and aggregate data into underwriting systems accurately and within agreed timeframes

*Carry out quality checks on risk data, flagging and resolving any discrepancies and escalating where needed

*Handle USM and SCM message processing, chasing down failures or exceptions to keep everything moving within SLA

*Act as a point of contact for Underwriters, helping transactions run smoothly and queries get resolved quickly

*Work with Team Leaders to stay on top of SLAs and team targets

*Flag ideas for improving accuracy and efficiency within existing processes

*Build relationships across Underwriting and wider Operations, becoming a trusted go-to for day-to-day queries


Requirements


*Solid understanding of how Lloyd’s syndicates operate and the processes involved

*Awareness of delegated authority versus open market business, and how they differ operationally and contractually

*Some exposure to London Market platforms such as PPL or Whitespace

*A sharp eye for detail and a genuinely high standard of accuracy

*Well organised, with a track record of juggling deadlines both solo and as part of a team

*Confident communicator, comfortable liaising with colleagues and external contacts alike

*Competent across Excel, Word and Outlook


Benefits

Salary: up to £42k

Permanent Contract