Full job description

They are a well-established organisation investing in digital products, analytics, and customer experience. Their teams work across digital, product, marketing, and data to drive performance and support business growth. Analytics plays a central role in identifying opportunities and measuring impact across key customer journeys.The RoleYou will support the analysis and optimisation of digital products across web and app platforms.Responsibilities include:*Analyse digital journey performance and identify opportunities for improvement
*Build and maintain dashboards and self-service reporting tools
*Deliver insights and recommendations to stakeholders across digital, product, marketing, and data teams
*Translate complex data into clear outputs
*Support data collection, tracking, tagging, and reporting requirements
*Monitor key performance metrics and customer behaviour
*Contribute to testing and conversion rate optimisation initiatives
*Improve reporting processes and analytics capabilities
*Work with technical and non-technical stakeholders to support data-driven decisions
*Mentor junior team members and promote best practice
Your Skills & Experience*Strong experience in digital analytics and insight generation
*Advanced SQL skills, including complex queries and large dataset analysis
*Experience building dashboards and automated reporting solutions
*Good understanding of digital data structures and analytics methodologies
*Experience using analytics platforms such as Google Analytics, Piano Analytics, or similar tools and exposure to tag management tools such as Google Tag Manager or Tealium
*Ability to communicate findings and recommendations to stakeholders
*Experience analysing customer behaviour and digital performance
*Understanding of digital marketing measurement
*Experience with Python or R is beneficial
*Familiarity with Jira and Confluence is a nice to have