Full job descriptionInterim Credit ControllerLocation: Birmingham
Contract: 3 months initially
Working pattern: Hybrid, approximately 3 days per week in the Birmingham office
Start: ASAP
The RoleWe are looking for an experienced Interim Credit Controller to join a business during a period of significant change and transformation.
This is not a standard BAU credit control role. The successful candidate will be brought in to take ownership of a substantial aged debt portfolio, working through historic balances, resolving outstanding queries and driving cash collection.
You will need to be comfortable picking up a ledger quickly, understanding the issues behind difficult or aged accounts and using your own initiative to get problems resolved.
Key Responsibilities*Take ownership of a portfolio of aged and historic debt
*Proactively chase outstanding balances and maximise cash collection
*Investigate and resolve complex customer and account queries
*Identify issues preventing payment and work with the relevant internal teams to resolve them
*Reconcile accounts and investigate discrepancies
*Build relationships with customers to resolve outstanding balances
*Prioritise higher-value and problematic accounts
*Maintain accurate records of collection activity, disputes and agreed actions
*Provide clear updates on progress, risks and outstanding issues
*Work independently and proactively within a fast-paced, changing finance environment
What We’re Looking For*Strong previous Credit Control / Accounts Receivable experience
*Demonstrable experience dealing with aged debt or ledger clean-up projects
*Confident taking ownership of difficult or problematic accounts
*Excellent query resolution and problem-solving skills
*Strong communication and negotiation skills
*Comfortable working independently without significant day-to-day supervision
*Proactive, tenacious and commercially minded
*Able to quickly identify the right people internally and externally to resolve issues
*Previous interim or project-based credit control experience would be advantageous
*Available at short notice or immediately available would be ideal
This would suit an experienced Credit Controller who enjoys getting stuck into a challenging ledger, solving problems and being able to demonstrate a tangible impact on cash collection.