Customer Service & Sales Advisor
other jobs Antalis
Added before 2 Days
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £26,000 - £28,000 per annum
Job Description:
Full job descriptionAre you looking for a great opportunity to develop a new career as a Customer Service & Sales Advisor with a market-leading company? Then we would love to hear from you!
Antalis are looking for an enthusiastic individual with good communication skills, a customer-focused approach, an interest in sales and strong telephone skills to join us as a Customer Service & Sales Advisor.
This is a great opportunity to begin or develop a career in sales. All ranges of experience will be considered - it is your attitude and transferable skills which are important.
About the Role*Maintain and support existing customer accounts and encourage growth by recommending solutions and offering added value options in pricing, services and products.
*Respond to customer enquiries by providing prices, product information, quotes and samples.
*Use our customer relationship management system to retain key information, deepen your relationship with and communicate with the wider team.
*Support the activity of Field Sales in the development of their customer portfolio by proactively selling products/services, and contribute towards action plans for a specific customer portfolio to improve customer satisfaction, increase market share, and increase profitability.
*Process Stock and Indent customer orders, completing the administrative processes to ensure the right product is delivered at the right time
Benefits*Company contributory pension and life assurance schemes
*Flexible buy/sell holiday scheme
*Eye care vouchers
*Cycle to Work Scheme
*Free Parking Provided
Requirements*Confidence in sales and cross-selling with a customer-first approach
*PC literate with a working knowledge of Microsoft Office
*Strong negotiation and relationship-building skills
*Excellent telephone manner
*Ability to prioritise workload and multitask activities
*Capability to demonstrate a high level of accuracy and attention to detail
Antalis are looking for an enthusiastic individual with good communication skills, a customer-focused approach, an interest in sales and strong telephone skills to join us as a Customer Service & Sales Advisor.
This is a great opportunity to begin or develop a career in sales. All ranges of experience will be considered - it is your attitude and transferable skills which are important.
About the Role*Maintain and support existing customer accounts and encourage growth by recommending solutions and offering added value options in pricing, services and products.
*Respond to customer enquiries by providing prices, product information, quotes and samples.
*Use our customer relationship management system to retain key information, deepen your relationship with and communicate with the wider team.
*Support the activity of Field Sales in the development of their customer portfolio by proactively selling products/services, and contribute towards action plans for a specific customer portfolio to improve customer satisfaction, increase market share, and increase profitability.
*Process Stock and Indent customer orders, completing the administrative processes to ensure the right product is delivered at the right time
Benefits*Company contributory pension and life assurance schemes
*Flexible buy/sell holiday scheme
*Eye care vouchers
*Cycle to Work Scheme
*Free Parking Provided
Requirements*Confidence in sales and cross-selling with a customer-first approach
*PC literate with a working knowledge of Microsoft Office
*Strong negotiation and relationship-building skills
*Excellent telephone manner
*Ability to prioritise workload and multitask activities
*Capability to demonstrate a high level of accuracy and attention to detail
Job number 4287010
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