Full job descriptionWe are currently looking for Customer Services Advisors to join a large corporate company based in Central London. This role is working 9-6 and is paying £14 hour with hybrid working available. This company offers a positive working environment with regular team socials and career progression. This role is for immediate Customer Service Advisors with a minimum of 6 months experience.
The role
Answering incoming phone calls
Responding to customer emails and online chat
Fulfilling customer requests
Providing customer support
Selling the company’s products
Promoting company news
Using computer systems to record conversation details
Updating customer records
Handling service issues
Acting as the first point of contact for many customers
Resolving highly technical problems
Ensuring the maximum value from existing and new customers