Full job descriptionWe are recruiting for a highly organised and detail-oriented Client Onboarding & Compliance Coordinator to join a specialist freight forwarding business. This part-time, home-based role will be responsible for managing client onboarding, KYC processes and ongoing Customer Due Diligence (CDD), ensuring all documentation, approvals and compliance records are accurately maintained.
Key Responsibilities:
*Coordinate new client onboarding, including KYC questionnaires, contracts and internal approvals.
*Track onboarding workflows across Legal, Compliance, Insurance and other departments.
*Manage ongoing Customer Due Diligence (CDD), including annual reviews and compliance questionnaires.
*Liaise with internal departments to obtain information and complete client questionnaires.
*Proactively chase outstanding actions and provide regular progress reports.
*Maintain accurate documentation and a complete audit trail of all onboarding and compliance activity.
Requirements:
*Previous experience in an administration, compliance or client onboarding role.
*Knowledge of KYC and AML processes would be highly advantageous.
*Strong IT skills, particularly MS Excel, with the ability to navigate external client portals.
*Excellent organisational skills and the ability to manage multiple workflows.
*Confident communicator with the ability to build relationships and proactively chase updates.
*High attention to detail and a methodical approach to record keeping.
Salary & Working Arrangements:
*Salary: £12,000 per annum.
*10 hours per week, with flexible working hours.
*Predominantly home-based, with occasional visits to the Heathrow facility.
*5 weeks’ annual leave, pro rata.
*Workplace pension included.
This is an excellent opportunity for an organised administration or compliance professional seeking a flexible, part-time position within a specialist freight forwarding environment.