Full job descriptionCredit Controller | Leeds - onsite | Salary up to £35,000

An established and growing organisation is looking for an experienced Credit Controller to join its finance team.

This is an opportunity to make a real difference in a role where building relationships is just as important as collecting payments. You’ll take a supportive and empathetic approach, working with clients to understand their circumstances, resolve queries and guide them towards positive payment outcomes.

Key responsibilities:

• Manage a portfolio of customer accounts and outstanding debt.
• Build positive relationships with clients, taking a sensitive and understanding approach.
• Proactively follow up on overdue payments.
• Investigate and resolve account and billing queries.
• Agree appropriate payment arrangements where needed.
• Monitor aged debt and maintain accurate records.

About you:

• Previous Credit Control experience.
• A confident communicator with a customer-focused approach.
• Empathetic, patient and solutions-driven.
• Comfortable managing difficult conversations.
• Organised with strong attention to detail.

If you’re looking for a Credit Control role where you can combine your financial skills with a people-focused approach, I’d love to hear from you.