Full job descriptionSERVICE ADVISORABINGDON | £29,500 BASIC | £33,000 OTE | 42.5-HOUR WORKING WEEK
Are you an experienced Service Advisor looking for your next opportunity within the automotive industry? We are recruiting for a customer-focused Service Advisor to join an established dealership in Abingdon.
This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building strong customer relationships and delivering an excellent customer experience.
THE OPPORTUNITYAs a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a smooth and efficient service experience from vehicle check-in through to collection.
You’ll be responsible for understanding customer requirements, providing clear updates and ensuring all work is completed to a high standard.
THE PACKAGE*£29,500 basic salary.
*OTE of up to £33,000.
*42.5-hour working week.
*Ongoing training and development.
*Supportive working environment.
THE ROLE*Welcoming customers and handling service enquiries.
*Booking vehicles into the workshop.
*Preparing job cards and accurately recording customer requirements.
*Liaising with technicians and workshop colleagues.
*Providing customers with regular updates on vehicle progress.
*Discussing additional work and obtaining customer authorisation.
*Ensuring vehicles are ready for collection and invoices are explained.
*Delivering excellent customer service throughout the process.
THE IDEAL CANDIDATE*Previous experience as a Service Advisor within the automotive industry.
*Excellent communication and customer service skills.
*Strong organisational and administrative abilities.
*Confident working in a busy dealership environment.
*Good attention to detail and the ability to multitask.
*A professional and customer-focused approach.
INTERESTED?If you’re an experienced Service Advisor looking for a new opportunity in Abingdon, we’d love to hear from you!
Apply today or contact Pembrook Resourcing for a confidential discussion.