Full job descriptionERP Account Manager
UK Remote | £50,000 - £70,000 Basic Salary + Uncapped Commission


Chapman Tate Associates is proud to be working on behalf of a leading UK ERP Partner as we seek an experienced and customer-focused ERP Account Manager to join their growing commercial team.


This is an excellent opportunity for an ERP sales professional who enjoys building long-term customer relationships, identifying growth opportunities within existing accounts, and acting as a trusted advisor to clients. You’ll be joining a highly successful organisation with a strong delivery capability, excellent market reputation, and a broad portfolio of ERP solutions.


The Role


As an ERP Account Manager, you will be responsible for managing and developing a portfolio of existing customers across the UK. Your focus will be on building strong relationships, driving customer retention, identifying upsell and cross-sell opportunities, and ensuring customers maximise the value of their ERP investment.


Working closely with delivery, consultancy, support, and pre-sales teams, you will become a trusted point of contact for your customers, helping them align their technology strategy with their business goals.


We Are Interested In Speaking To Candidates Who Have Experience With:
*NetSuite
*Iplicit
*Sage Intacct
*Sage X3
*Sage 200
*Epicor
*Workday
*Microsoft Dynamics 365 Business Central
*Microsoft Dynamics 365 Finance & Operations
*Infor
*Acumatica
*SAP Business One
*SAP S/4HANA
*Oracle ERP
*Unit4
*SYSPRO
*IFS
*Other ERP, Finance, or Enterprise Business Software solutions


Key Responsibilities
*Manage and develop a portfolio of existing ERP customers.
*Build strong relationships with key stakeholders and decision-makers.
*Identify opportunities for upselling additional licences, modules, services, and solutions.
*Conduct regular customer reviews and account planning activities.
*Work closely with delivery and support teams to ensure customer satisfaction and retention.
*Develop a thorough understanding of customer objectives, challenges, and future requirements.
*Maintain accurate account forecasts and revenue projections.
*Achieve and exceed retention, growth, and account revenue targets.


Requirements
*Proven experience in ERP software sales, account management, or customer success.
*Experience managing relationships within mid-market or enterprise accounts.
*Strong understanding of finance, operational, and business process challenges.
*Demonstrable success in account growth, customer retention, and revenue generation.
*Ability to build trusted relationships with CFOs, Finance Directors, CIOs, and other senior stakeholders.
*Strong commercial acumen with a consultative approach to customer engagement.
*Self-motivated with the ability to work remotely and effectively manage customer relationships.
*Excellent communication, presentation, and relationship-building skills.


What’s On Offer?
*£50,000 - £70,000 basic salary
*Uncapped commission structure
*UK remote working
*Established customer base and warm accounts
*Strong marketing, delivery, and customer success support
*Clear progression opportunities
*Opportunity to work for a recognised ERP consultancy and implementation partner
*Comprehensive onboarding and ongoing product training


Apply Now
If you have experience working with ERP solutions and enjoy developing long-term client relationships while driving account growth, we’d love to hear from you. Join a leading ERP Partner where you can make a real impact and help customers achieve long-term success with their ERP investment.