Full job descriptionTitle: 2nd Line Support Engineer
Location: Cheshire East (onsite)
Salary: £28-35k, DOE


A growing, fast-paced company is currently hiring for a 2nd Line Support Engineer. You’ll work with a broad tech-stack to support their customer’s IT needs, including Microsoft 365, Windows Server, networking, cloud services, cybersecurity, backup solutions and technical projects.
This is a perfect opportunity for somebody who enjoys hands-on IT work, solving complex technical issues, and is comfortable working in a customer-facing environment. The company is currently going through a period of growth, so this is a great time to get involved for long-term career progression!


Essential experience:
*Full valid UK driving license and willingness to travel to customer sites.
*Prior experience working in IT role for an MSP.
*Ability to troubleshoot up to a second-line level.
*Ability to travel to and work independently at customer sites.
*Experienced with ticketing systems and remote support tools.
*Previous practical experience installing and troubleshooting IT hardware.
*Good understanding of a wide range of technical skills including Microsoft 365, Windows Server, networking, Active Directory, Entra ID, etc.
Benefits:
*Competitive salary.
*Permanent position.
*A supportive and close-knit team.
*Great opportunities for technical training and career progression.


If you’re interested, apply now! Interviews commencing right away.